Virtual Management

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Overview: Increasingly, supervisors and the teams they lead do not report to the same office at the same time every day. Supervisors can no longer depend on chance meetings in…

Stress Management

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Overview: Stress Management explores the foundational questions about stress and how we experience stress in the workplace: • What is stress? • Where does it come from? • What are…

Meeting and Facilitation Skills

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Overview: Employees and supervisors alike commonly complain about time wasted in meetings. Meeting and Facilitation Skills is based on a three-phase model for efficiently making meetings work. The model proposes…

Mastering Professional Etiquette

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Overview: The unwritten rules of the workplace are just as relevant to your career as explicit rules and policies. It is vital that anyone interested in success quickly identify the…

From Peer to Supervisor: Role Transition Strategies

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Overview: For newly promoted supervisors, reframing workplace friendships into positive and productive superior/subordinate relationships can be challenging. It requires deftly honed communication and problem-solving skills. In this session, participants will…